Edjobster's access is read-only. It never sends mail from your mailbox, and reads only the folders you choose.
Before you start
You're a workspace admin. Only admins connect mailboxes, and everyone else sees the mailboxes without the connect buttons.
You can sign in to the Microsoft account whose inbox you want to connect.
Applications arrive in, or can be filtered into, a folder: a top-level folder or one directly inside the Inbox. Edjobster reads only the folders you pick, not your whole inbox.
The mailbox isn't already connected to another workspace.
Setup steps
1
Open the Email connector
In the left menu, under Workspace settings, open Connectors and choose the Email tile.
2
Click Connect Outlook
In the Outlook mailboxes card, click Connect Outlook (it reads Add another mailbox once one is connected). You'll be taken to Microsoft's sign-in.
3
Approve read-only mail access
Sign in and approve the read-mail permission Microsoft asks for. That's what lets Edjobster read the folders you choose next.
If your organisation requires admin approval for new apps, your IT admin may need to approve Edjobster once before you can connect.
4
Pick the folders to watch
Back in Edjobster, Pick folders to watch opens on its own. Tick the folder where your applications arrive (or several, up to 25), then click Use this folder (it reads Use these N folders when several are ticked). Close it without picking and the mailbox waits as Pending until you click Select folders.
Verify it worked
The Outlook mailboxes card lists your mailbox as Connected with the folders you chose. New applications appear in Inbox. The first check after connecting also brings in the five newest messages from those folders, and Sync inbox on the Inbox page runs it right away.
Troubleshooting
Connected, but nothing is coming in.
Edjobster only reads the folders you picked. Confirm applications actually land there, as an Outlook rule may be moving them. Click Change folders on the mailbox to pick others, or Sync inbox on the Inbox page to check now.
The folder isn't in the list.
The list shows top-level folders and the folders directly inside the Inbox. Move the folder up a level in Outlook, or have a rule file applications into one that is listed.
Sign-in is blocked or needs approval.
Some Microsoft 365 organisations require an IT admin to approve third-party apps. Ask your admin to approve Edjobster, then connect again.
It synced for a while, then stopped.
Microsoft's access can expire. The mailbox shows Error and “Outlook access has expired. Reconnect the mailbox.” Click Connect Outlook (or Add another mailbox) and sign in with the same account. The mailbox goes back to Connected with the folders it had.
